Sharp Software Solutions
Logistics & Operations · 2025

One live platform across every role in the load chain.

A South African logistics operator was running an entire bulk-commodity load chain on spreadsheets, email threads, and phone calls. We built them an operations platform that connects buyers, sellers, transporters, locations, and brokers around live load data — and we run it under SLA today.

Cloud PlatformMulti-Role WorkflowLive ReportingOperationsCustom BuildSA Logistics
Case snapshot

Same chain. Same teams. One shared, live view.

The operator's entire load chain — buyers and sellers, transporters, loading and offloading locations, and brokers — now works from one live platform instead of spreadsheets, emails, and phone calls. Weights, gradings, bookings, and load status update in real time. Operations and commercial teams stop reconciling weekly summaries and start working from a single shared view.

Industry

Logistics & Operations

Region

South Africa

Timeline

Multi-year platform · ongoing SLA

Outcome

Live load visibility across every role

The problem

Coordination was happening outside the system.

The business coordinates movement of bulk commodities — grain, manganese ore, coal — across multiple buyers, transporters, and loading sites. Before the build, information lived in scattered spreadsheets, email threads, and phone calls.

Load weights and grading details often reached management days or weeks after the truck had left. Bookings were made manually across parties who couldn't see each other's status. Operational reporting was reconstructed from documents that arrived late, and decisions were being made on stale data.

What we built

A platform that fits every role in the chain.

A cloud-based operations platform that connects every role in the load chain: buyer/seller, transporter, loading location, offloading location, and broker. Each role logs in to a view shaped to what they need; jobs are created once and stay visible to everyone they involve.

Locations capture weights and gradings at the point of measurement, pushing live updates through the chain. Bookings, allocations, load acceptance, and invoicing all flow in-system, with notifications routed to the right parties as the load moves. Detailed reports are available on demand to every role player rather than compiled weekly. The platform handles multiple commodity types — from grain to coal — and runs under an ongoing SLA with Sharp.

The outcome

Live load data replacing weekly cycles.

4

role types connected end-to-end

100k+

tonnes per month coordinated

Live

data replacing weekly cycles

Every party in the chain sees the same numbers in real time. Weights, gradings, bookings, and load status update as events happen — not when reports are compiled.

"We were drowning in spreadsheets and waiting weeks for load weights. Now every party in the chain sees the same numbers, in time to act on them."

Operations lead, SA logistics platform